RIGHT OF WITHDRAWAL CONSUMER
Under current regulations to protect consumers, only and exclusively the consumer who, for whatever reason is not satisfied with the purchase, has the right to terminate the contract and return the ordered goods, even if already been delivered, without any penalty and without specifying the reason.
The right of withdrawal may be exercised by the consumer, under penalty of forfeiture, within fourteen days of receipt of goods.
The right of withdrawal is exercised by sending, within the above terms, a written communication to Break Shop Srl by registered letter with advice of delivery. The communication can be sent without exception, within the same period, by email at firstname.lastname@example.org and fax 081 944511 or through special reserved area.
After communicating the will to return the goods, the consumer will have 14 days to agree with Break Shop Srl the collection of the goods, and Break Shop srl will collect the parcel through their own trusted courier to.
The repayment of the amounts in favor of the consumer is free and is made as soon as possible, and in any event within 14 days from the date on which Break Shop Srl receives the products and check the integrity in all their parts, loss of use and the return in the original package.
The shipping costs of the products to Break Shop Srl are at charge of the consumer and, in case of withdrawal of the package by Break Shop Srl, they will be deducted by the refund due.
In order to excercise the right of withdrawal, it is necessary to pack away products as received inside the package (packaging) delivered by Break Shop Srl.
We may never repay:
- foodstuffs whose packaging is even partially open.
- Household appliances (including coffee machines), already used and started.